Effective Date: January 1, 2025

At EWC Dubai, we understand that trust is essential when it comes to handling your personal information. As a consulting company, we take privacy and confidentiality seriously. This Privacy Policy outlines how we collect, use, and protect your personal information during the course of our engagements, including how we work with our outsourced partners.

1. Information We Collect

We collect the following types of information when you engage with our services:

• Personal Identification Information: This includes your name, email address, phone number, and other contact details you provide to us.
• Business Information: Details about your company, projects, or business challenges you share with us to help us tailor our consultancy services.
• Payment Information: If applicable, payment information for services rendered, including credit card details or bank account information. This information is processed securely via trusted third-party payment processors.
• Health-Related Information: If your consultation involves wellness or health assessments, we may collect health-related data necessary for our services. This will only be collected with your explicit consent.

2.How We Use Your Information

We use your information for the following purposes:

• To Provide Consultancy Services: We use your information to understand your business needs, provide tailored consultancy services, and offer the most relevant solutions to your challenges.
• To Manage Projects and Outsourced Services: As part of our consultancy, we may collaborate with trusted third-party providers who help us deliver certain services, such as IT specialists, content creators, or business analysts. We share only the necessary information with these partners under strict confidentiality agreements.
• To Process Payments: If applicable, we use payment information to process invoices for our consultancy services.
• For Communication: We may use your contact information to provide updates about ongoing projects, new services, or promotional offers. You can opt out of marketing communications at any time.
• For Legal Compliance: We may use or disclose your information if required to do so by law or to protect our rights and fulfill legal obligations.

3.Sharing Your Information

As part of our consultancy model, we occasionally collaborate with third-party service providers to support our operations. Here’s how your information may be shared:

• Outsourced Partners: We partner with vetted third-party professionals (e.g., web developers, data analysts, financial consultants) to assist in delivering specific services for your project. These partners will only access your information as necessary to fulfill their role and are bound by strict confidentiality agreements.
• Legal Compliance: We may disclose your information if required by law or to protect our legal rights or the rights of others.

Rest assured, we do not sell, trade, or rent your personal information to third parties.

4.How We Protect Your Information

We implement various safeguards to protect your personal and business information:

• Secure Systems: All data we collect is stored in secure systems and databases.
• Encryption: Payment information and other sensitive data are encrypted using industry-standard protocols.
• Confidentiality Agreements: All outsourced partners and service providers who work with us on your behalf are required to sign confidentiality agreements to ensure your data remains private.

While we take every reasonable measure to protect your information, please note that no method of internet transmission or electronic storage is entirely secure. We strive to protect your data, but we cannot guarantee its absolute security.

5.Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: If any of your personal information is inaccurate, you can request that we correct it.
• Deletion: You can request the deletion of your personal information, subject to legal obligations.
• Opt-Out: You can opt out of receiving marketing emails or promotional communications from us.

To exercise these rights, please contact us using the details provided below.

6.Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, analyze how our website is used, and improve the services we offer. You can modify your browser settings to decline cookies, but doing so may affect your ability to use some features of our website.

7.Third-Party Links

Our website may contain links to third-party websites, including services that we partner with to offer comprehensive solutions. These third-party sites operate independently, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing any personal information.

8.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We recommend that you periodically review this page to stay informed about how we protect your personal information.

9.Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us at:

Email: hello@ewcdubai.com